A Grade

Newaya’s A Grade devices have few to no visible scratches or scuffs​ on the frame or the glass. All port covers must be present.

B Grade

Newaya’s B Grade devices have light scuffs or scratches on the frame and/or the glass. Scratches on the glass are not visible when the screen is turned on. There are no cracks​ in the glass and there are no more than two dings/dents​ in the device’s frame.

C Grade

Newaya’s C Grade devices have scratching, scuffs, and dents on the frame and/or the glass. C Grade does not indicate cracked glass or other functional damages unless otherwise noted using Newaya's damaged conditions.

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Conditions

Cracked Glass (CG)

Device has a crack, chip, or nick in the front display glass.

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No Boot (NB)

Device does not turn on after sitting plugged into a charger for several hours.

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Bad LCD (BLCD)

Device’s display has lines, dots, or blemishes so large that it will need replacement for normal use. Display may not show anything at all.

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LCD Blemish Light (LCDBL)

Device’s display has a small blemish which takes a few moments to recognize when looking at a solid color screen. Typically a white dot or mark, but can also be discoloration, dead pixels, or slight color bleed.

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LCD Blemish Heavy (LCDBH)

Device’s display has a blemish which is immediately recognizable when looking at a solid color screen. Discoloration(s), dead pixel(s), white spot(s), or color bleeding. May be a third-party display.

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Screen Separation (SSP)

Device’s display is noticeably separating from housing. Separation is recognizable at first glance, or when pressing on the display. May be a third-party display.

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Broken Battery (BBY)

Device may not boot up at all. May just show plug-into-charger symbol after being on charger for hours. May turn on but power down within 30-minutes of full charge. Battery may be physically puffy/expanding.

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Third Party Frame (TPF)

Device’s housing is clearly not OEM. Was replaced using a third-party frame at some point, but not by Newaya.

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Broken Camera Lens (BCL)

Device’s camera lens is cracked or missing.

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Missing Display (MD)

Device’s display has been removed.

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Encryption Locked (EL)

Android device is encryption locked, or iPhone is MDM (Enterprise) locked.

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Outstanding Balance (FIN)

Device has unpaid bills on its original carrier, likely preventing it from being unlocked. Usability will depend on the carrier. AT&T and Verizon allow usage but prevent unlock. Sprint and T-Mobile appear to block usage when a device has an outstanding financial commitment on their network.

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Software Issues (BS)

Device powers on, but boots to a restore icon or error state. Attempts to reset/restore firmware fail.

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Bad Fingerprint Reader (BFP)

Fingerprint sensor is non-functional.

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Broken Cellular (BC)

Device either does not recognize SIM card or is unable to connect and maintain signal with cellular network when an active SIM card is tested.

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Google Account Lock (GAL)

[Android Only] Device is locked with a former user’s Google Account and requires sign-in to be functional. Also called Factory Reset Protection (FRP).

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Samsung Account Lock (SAL)

[Android Only] Device is locked with a former user’s Samsung Account and requires sign-in to be functional.

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Wrong Color Screen (WSC)

Device’s replacement screen does not match the color of the original housing.

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Broken WiFi (BW)

Device’s WiFi connection is either completely non-functional or will not maintain a solid signal with a WiFi network.